Warranty & Returns
Lifetime coverage against defects in materials and workmanship for the original retail customer. Register the product, get an RMA before you ship, and we’ll take it from there.
Coverage is valid only after registration
sales@apfarmory.com
Freight prepaid. No ammo in the box.
How warranty service works
Register
Send in the card from the owner’s manual or use the online form. Same form for warranty and repair requests. Include the serial number.
Get an RMA
Email sales@apfarmory.com for an RMA number before anything leaves your shop. Do not ship without it.
We handle it
Repair or replacement, at APF’s option, including return shipping of the repaired or replacement firearm to you.
What’s covered
Alex Pro Firearms warranty policy — original retail customer, lifetime, defects in material and workmanship. Purchases must be made directly from APF or an APF-authorized dealer. All parts and labor or replacement, at APF’s option, are covered.
Covered
- Defects in material and workmanship for the life of the product
- Complete firearms, and firearm parts manufactured by APF
- Parts and labor, or replacement, at APF’s option
- Return shipping of the repaired or replacement firearm to you
- Repairs or replacements remain covered for the duration of the original warranty
Warranty is void if
- Instructions from APF, if any, are not followed
- The firearm is altered or modified from its original state
- Careless handling, misuse, accidents, abuse, or improper care or maintenance
- Use in violation of any federal, state, or local law, rule, or regulation
- Use of ammunition that is reloaded, remanufactured, steel cased, lacquer coated, non-SAAMI, or the wrong caliber
- Barrel obstruction
- Normal wear and tear
8290 STATE HWY 29 N
ALEXANDRIA MN 56308
Legal terms
The sole and exclusive remedy pursuant to this warranty is the repair or replacement (including the cost of shipping the repaired or replacement firearm to you), at APF’s discretion, of the firearm. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. APF assumes no liability for incidental or consequential damages or injury to person(s) or property of any kind, including but not limited to, any expense or damages other than to repair the defects in the firearm or, at APF’s discretion, to replace the firearm.
Any action against APF based on any alleged breach of this warranty must be commenced within one (1) year of the alleged breach and must be venued in the state courts for Douglas County, Minnesota. By purchasing a firearm from APF, you consent to the jurisdiction of said courts and agree that venue there is proper. Minnesota law shall apply to your purchase of a firearm from APF without regard to conflicts of law principles.
To the extent any provision of this warranty is prohibited by federal, state, or local law, which cannot be preempted, it shall not be applicable.
Non-defective returns
APF takes great pride in its products and hopes that returns will never be needed. Non-defective products may be returned subject to the following:
- Returns must be received by APF within 15 days of the customer’s receipt of the product.
- Before you return your product, please call APF at 320-852-3040 with a detailed reason for the return.
- Include your name, address, email address, phone number, and a copy of your original receipt.
- The customer is responsible for shipping charges on all returns. APF will not accept C.O.D. packages.
- APF will not accept returns of magazines, ammunition, and special orders.
- All returns are subject to a 15% restocking fee.
- All returns for refunds or cancellations will be charged a 3% return fee to your credit card.
- All defective products need to be sent to the manufacturer under warranty policies.
- All returns must be accompanied by your fully completed warranty cards.