Help & Support
Questions about an order, a rifle, warranty service, or a part? Start here. Most answers are one click away — and if they aren’t, the team in Alexandria is on the form below.
Fastest during shop hours
Orders, RMAs, and general help
Fri 7:30a–11:30a · Closed Sat–Sun
Not a public retail store
Find it fast
The same resources as before — just easier to use.
FAQs
Shipping, FFL transfers, dealer signup, LE/military discount, and more.
Register Warranty
Lifetime coverage against defects in materials and craftsmanship. Register it to keep it valid.
Owner’s Manual
Download the APF Armory® owner’s manual for setup, maintenance, and safe operation.
Mags & Ammo
APF Armory® recommended magazines and ammunition by platform and caliber.
Video Tutorials
Factory videos for setup, gas-block tuning, and common service tasks.
Replacement Parts
3,000- and 10,000-round service schedules plus kits for the parts that wear first.
Need a rifle looked at?
Warranty and repair is straightforward. Don’t ship anything until you have an RMA.
Register / request
Warranties must be registered to be valid. Use the warranty form or the contact form below with your serial number and a short description.
Get an RMA
Email sales@apfarmory.com for an RMA number before you send the firearm. Freight prepaid. No ammo in the box.
We take care of it
If it’s a materials or craftsmanship defect, we repair or replace it. American-made. Backed for life.
Common questions
Where’s my shipment?
In-stock items typically ship within 3–5 business days. If an order will take longer than 7 days, APF Armory® staff will contact you with a lead time. Once it ships you’ll get a UPS Ground tracking email. No email? Call (320) 852-3040 or use the form below.
Why does my rifle have to ship to an FFL?
All firearms and serialized parts (including lower receivers) must ship to an FFL. The dealer runs the required background check and completes the transfer in compliance with federal and state law.
Do you offer a military or law enforcement discount?
Yes — 10% for active-duty and retired military and law enforcement. Email a valid ID to sales@apfarmory.com, then call (320) 852-3040 for a checkout code.
How do I get a replacement part?
Most wear items are on the site, including 3,000-rd and 10,000-rd service kits. If you can’t find the part, use the contact form and include model and serial number.
Can I visit the shop?
APF Armory® is a manufacturing plant, not a public retail store. Please contact the team by phone or email during published hours rather than stopping in.
Need the long version? Read the full FAQ page.