Start a Warranty Claim
Use this page for warranty and repair requests on APF Armory® products. Do not ship anything until you have an RMA number.
Warranties must be registered to be valid. If you haven’t registered yet, do that first — then submit the claim.
Have this ready
A complete request gets an RMA faster. Photos help, but they’re not required to start.
Model
Rifle, upper, lower, builder set, or component — include the exact model name if you have it.
Serial number
Required on serialized products (located on the lower receiver).
What happened
A short, clear description of the issue and when it started.
Contact
Name, phone, email, and shipping address so we can send the RMA and return the firearm.
Submit your claim
Fill out the form below. We’ll review it and send an RMA number if the claim moves forward. Wait for that number before you ship the firearm/part.
After you submit
Send any applicable photos to sales@apfarmory.com which would assist us in understanding and diagnosing the issue.
We'll review the request and reply from sales@apfarmory.com. If an RMA is issued, ship freight prepaid to Alexandria. No ammunition in the firearm or the carton. Follow federal and state shipping rules.
If it’s a materials or craftsmanship defect, we'll repair or replace it. Once a disposition is reached, we'll contact you with what was found and what steps we took to fix the issue. We will ship the firearm back to you directly. We warranty our components. We cannot warranty a customer’s mixed build the same way.
Need to talk to someone first?
Call (320) 852-3040 or email sales@apfarmory.com. Shop hours: Mon–Thu 7:30a–5p, Fri 7:30a–11:30a.