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FAQs

FAQs


FAQs

Terms and Conditions / Privacy Policy

Terms and Conditions

Website Terms and Conditions of Use / Privacy Policy

1. Terms

By accessing this Website, accessible from apfarmory.com (APF, APF Armory, Alex Pro Firearms), you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on APF's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on APF's Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or "mirror" the materials on any other server.

This will let APF to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on apfarmory.com are provided “as is”. Company Name makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, APF does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

APF or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on apfarmory.com, even if APF or an authorized representative of apfarmory.com has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on apfarmory.com may include technical, typographical, or photographic errors. APF will not promise that any of the materials on apfarmory.com are accurate, complete, or current. APF may change the materials contained on apfarmory.com at any time without notice. APF does not make any commitment to update the materials.

6. Links

APF has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by APF of the site. The use of any linked website is at the user's own risk.

7. Site Terms of Use Modifications

APF may revise these Terms of Use for its Website at any time without prior notice. By using apfarmory.com, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Governing Law

Any claim related to apfarmory.com shall be governed by the laws of the state of Minnesota located in the United States of America without regards to its conflict of law provisions.


Privacy Policy

This Privacy Policy outlines how APF (also known as APF Armory, Alex Pro Firearms - "we," "our," or "us") collects, uses, discloses, and protects the personal information of visitors, users, or customers ("you" or "your") of our website or services.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other data you voluntarily provide when you interact with our website or services.

  • Usage Information: We may collect information about your interactions with our website or services, including IP addresses, device information, browser type, and pages you visit.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and provide personalized content.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To communicate with you, respond to inquiries, and send updates.
  • To personalize your experience and display content tailored to your interests.
  • To protect our rights, property, and safety, and that of our users and others.
  • To comply with legal obligations.

3. Information Sharing

We may share your information with:

  • Service providers, business partners, or contractors to help us provide and improve our services.
  • Legal authorities when required by law.
  • In connection with the sale, merger, or transfer of all or a portion of our business or assets.

4. Your Choices

  • You can choose not to provide us with certain information, but this may limit your ability to use our website or services.
  • You can opt-out of promotional communications through the unsubscribe link provided in our emails.
  • You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or maintain information from children.

7. Updates to this Policy

We may update this Privacy Policy periodically. The most recent version will be posted on our website.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at sales@apfarmory.com


Warranty

Warranty Information

Congratulations on your purchase of a firearm or firearm part (“firearm”) manufactured by APF. The firearm is warrantied to the original retail customer, for their lifetime, against defects in material and workmanship. All parts and labor or replacement at APF’s option are covered. This warranty applies only to purchases made directly from APF or an APF‐authorized dealer.

Warranties must be registered with APF to be valid. To register your warranty send in the warranty card from the owners manual, complete the online warranty form at apfarmory.com.

Use THIS form for warranty requests.

 

 Warranty Policy

The sole and exclusive remedy pursuant to this warranty is the repair or replacement (including the cost of shipping the repaired or replacement firearm to you), at APF’s discretion, of the firearm. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED.

APF assumes no liability for incidental or consequential damages or injury to person(s) or property of any kind, including but not limited to, any expense or damages other than to repair the defects in the firearm or, at APF’s discretion, to replace the firearm. Repairs or replacements will be covered by this warranty for the duration of the original warranty. Any action against APF based on any alleged breach of this warranty must be commenced within one (1) year of the alleged breach and must be venued in the state courts for Douglas County, Minnesota.

By purchasing a firearm from APF, you consent to the jurisdiction of said courts and agree that venue there is proper. Minnesota law shall apply to your purchase of a firearm from APF without regard to conflicts of law principles. To the extent any provision of this warranty is prohibited by federal, state, or local law, which cannot be preempted, it shall not be applicable.

To obtain warranty service, you must deliver your firearm freight prepaid to: ALEX PRO‐FIREARMS, LLC 8290 STATE HWY 29 N ALEXANDRIA MN 56308 NOTICE: It is your responsibility to ship to APF any firearm in compliance with any and all federal, state and local laws. It is illegal to ship a firearm with ammunition in the firearm or in the same packaging. Firearms and ammunition must be shipped separately.

The warranty will be void if any of the following occur: Instructions from APF, if any, are not followed; Your APF firearm is altered or modified from its original state; Careless handling, misuse, accidents, abuse or improper care or maintenance; Use of the firearm in violation of any federal, state or local law, rule or regulation; Use of ammunition that is reloaded, remanufactured, steel cased, lacquer coated, non‐SAAMI, or the wrong caliber; Barrel obstruction; Normal wear and tear.

DISCONTINUED ITEMS

Our warranty policy for discontinued items includes a $25 warranty charge to facilitate continued support for customers seeking repairs or replacements. Recognizing that the availability of discontinued products may be limited, this fee is instituted to cover the costs associated with maintaining a dedicated support channel, sourcing spare parts, and managing the logistics of warranty services for such items.

As of January, 2024, our discontinued items include our AR-PCC line of products (9mm, .40S&W, .45ACP, and 10mm) as well as 9mm and LD Suppressors.

Straight-Wall Cartridge Info

Information on Straight-wall cartridge Firearms

Straight walled cartridges (ie: 350 Legend, 450 Bushmaster, etc) may present feeding issues within semi-automatic firearms. For best results, APF recommends the following:

1.          Using the equipment that was with the firearm when it was purchased.

2.      That the shooter be rigid when firing the weapon. Providing insufficient rigidity against the recoil may cause the firearm the “short stroke” and     jam.

3.      Doing your due diligence when selecting ammunition, as performance may vary. Click here for caliber-specific recommendations.


Dealers

I am an FFL dealer and would like to carry APF products. How can I sign up to be a dealer?

Simple! Follow the steps below to become an offical APF Dealer.

Click HERE for the Dealer Signup Form

Click HERE for Credit Application for Net 30 Terms (complete and email to sales@apfarmory.com)

APF is making everything as easy as possible for dealers. In this effort we are offering a sign up for a dealer account, website account and Dealer Insider program. Creating a Dealer Account will grant you access to the our live inventory* with dealer prices from their own computer. The Dealer Insider program acts as a way for us to inform you of special deals APF is running to help move stock from our shelves to yours. The Dealer Insider program is the best way for dealers to get an even better deal. We would love to have you as a part of it. You can opt in or opt out of this program on the Dealer Signup Page


Owner's Manual

Owner's Manual

Does APF offer a downloadable version of their Owner's Manual?

Yes! You can download a digital copy of our owner's manual HERE!


Superlative Arms® Adjustable Gas Block

Installation/Adjustment

Below you'll find complete instructions on how to tune your Superlative Arms®  Adjustable Gas Block which is installed on many of our AR10 models and which we also offer for sale as a stand-alone product on our website. If you don't find the answers to your questions, please give us a call at 320-852-3040.




Law Enforcement and Military Discount

Does APF offer a Law Enforcement / Military Discount?

Yes! APF offers a 10% discount on all our products for law enforcment and military.

At APF, we hold the utmost respect and gratitude for the brave men and women who serve in law enforcement and the military. To express our appreciation for their unwavering dedication and commitment to keeping our communities safe, we are proud to introduce our Military and Law Enforcement Discount. This exclusive offer is our way of saying thank you to our heroes for their service and sacrifice.

  • Who Qualifies: This discount is exclusively available to active-duty and retired members of law enforcement and military branches.  

  • Discount Amount: As a token of our appreciation, eligible heroes can enjoy a 10% discount on all products including our catalog and across our website. DIscount can also be applied manually if placing an order via telephone at (320)852-3040.

  • How to Claim: Claiming the discount is straightforward. Simply present your valid military or law enforcement ID via email (sales@apfarmory.com), then simply give us a call at 320-852-3040 and we'll give you a discount code you can use during online checkout to apply the discount to your order. We can also manually enter this discount for you.

  • Duration: Our Heroes' Discount is an ongoing offer with no set expiration date. We are committed to showing our appreciation year-round, ensuring that our heroes can benefit whenever they choose to shop with us.

  • Additional Perks: In addition to the discount, we offer priority customer service to our heroes. Our dedicated team is here to assist you with any questions, concerns, or product recommendations, ensuring a seamless shopping experience.

  • Spread the Word: Help us spread the word about our Heroes' Discount by sharing this special offer with your fellow heroes in the law enforcement and military communities.


Shipping of Firearms

What's an FFL? Why do I have to have my rifle shipped to a Dealer with an FFL?

*All firearms MUST be shipped to an FFL*

An FFL, or Federal Firearms License, is a license issued by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) in the United States. It is required for individuals and businesses that want to engage in the manufacturing, importing, selling, or repairing of firearms. FFLs are classified into different types, each specifying the authorized activities the licensee can undertake.

The primary reason you MUST have your firearm or other serialized part (IE: lower receiver) shipped to an FFL holder is related to federal and state firearm regulations, which are designed to ensure the safe and legal transfer of firearms. Here's why this is necessary:

  1. Background Checks: When you purchase a firearm, whether it's a handgun or a rifle, federal law mandates that a background check be conducted on the buyer. The FFL holder acts as an intermediary responsible for conducting this background check through the National Instant Criminal Background Check System (NICS) or a state equivalent system. This helps prevent individuals with certain criminal histories or mental health issues from acquiring firearms.

  2. Compliance with State Laws: State laws regarding firearm ownership and transfers can vary significantly. Some states have additional requirements, waiting periods, or restrictions beyond federal regulations. By using an FFL, you ensure that the transfer complies with both federal and state laws.

  3. Record-Keeping: FFL holders are required to keep detailed records of firearm transactions, including the make, model, and serial number of the firearm, as well as the buyer's information. These records help law enforcement trace firearms used in crimes or recover stolen firearms.

  4. Verification of Firearm Legitimacy: FFL holders are experienced in identifying counterfeit or illegal firearms. They can verify that the firearm you are purchasing is genuine and legally owned.

  5. Safe Storage and Handling: FFL holders are typically well-trained in safe firearm storage and handling. They can ensure that the firearm is transferred to you safely and provide guidance on responsible firearm ownership.

Having your rifle shipped to an FFL holder is a legal requirement designed to ensure the responsible and lawful transfer of firearms. It helps prevent prohibited individuals from obtaining firearms, ensures compliance with state and federal laws, and provides a level of oversight and expertise in firearm transactions. When purchasing a firearm, it's essential to research and choose a reputable FFL holder to facilitate the transfer process.

 

Where's my Shipment?

In-stock itmes are typically shipped within 3-5 business days. If your order will take longer than 7 days to ship, APF staff will contact you with an estimated lead time on your particular item.

Once your order ships, you will receive an email with UPS Ground Tracking information. If you believe your item has shipped and you did not receive an email with tracking information, please contact us HERE or call us at 320-852-3040 and we'll be happy to assist you!

Restrictions

Magazine Restrictions

APF abides by all state regulations regarding the sale of magazines. We DO NOT ship high-capacity magazines with firearms to the states that have active magazine restrictions.

It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled.

Magazine Restriction Exceptions

  1. Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the magazine will only be used in the execution of the L.E.O.'s duties. APF only recognizes City Police Officers, County Sheriff Deputies, State Police, and Federal Officers as Law Enforcement Officers.
  2. Some of the states listed above may not have L.E.O. exemptions. Please contact us before placing your order.

Orders & Purchasing

APF Payment Terms

In-stock itmes are typically shipped within 3-5 business days and your card will be charged within 7 days of purchase. If your order will take longer than 7 days to ship, APF staff will contact you with an estimated lead time on your particular item.

APF does offer financing options through Credova! Click HERE for more information or click the button below to apply!*

*Please note that all financing applications are reviewed, and all borrowing decisions are made, entirely by Credova and not by APF. APF plays no role in determining to whom financing is offered, or the terms upon which such financing is provided. Any questions or concerns regarding this financing should be directed toward Credova.

What is the status of my order?

When you place your order online, your credit card will be charged for the purchase amount. If we cannot ship the item to you within 7 days (due to firearm not in stock and needing to be built up), the charge will fall off your account. If we cannot ship your item within that 7-day timeframe, we will call you with a "build time" ETA for that particular model. If the item you ordered online is "IN STOCK", your item will ship in 3-5 business days.

If you have addition questions, please use THIS form or call us at 320-852-3040 and we'll be happy to help you!

I paid for my firearm, but I noticed the amount was refunded one week later. What's up?

When you place your order online, your credit card will be charged for the purchase amount. If we cannot ship the item to you within 7 days (due to firearm not in stock and needing to be built up), the charge will fall off your account. If we cannot ship your item within that 7-day timeframe, we will call you with a "build time" ETA for that particular model. If the item you ordered online is "IN STOCK", your item will ship in 2-3 business days.

If you have addition questions, please use THIS form or call us at 320-852-3040 and we'll be happy to help you!

Can I order prorietary components from APF?

At APF, we are dedicated to providing firearms enthusiasts with the highest standards of safety, quality, and performance. To ensure the reliability and integrity of our products, we offer a select range of enhanced proprietary firearm components that can only be purchased as part of a complete firearm assembly. These specialized components have been meticulously designed and tested to function optimally when used in conjunction with other company-manufactured parts, guaranteeing the utmost in safety and performance.

Key Features:

  1. Precision Engineering:

    • Our proprietary firearm components are the result of rigorous engineering and design processes. Each component is fine-tuned to work seamlessly with other company-manufactured parts, ensuring perfect compatibility.
  2. Enhanced Safety:

    • Safety is our top priority. By selling these components as part of complete firearms, we can confidently stand by the reliability and safety of our products, minimizing the risk of malfunctions or compatibility issues that could compromise user safety.

  3. Performance Optimization:

    • Our components are optimized to enhance the overall performance of our firearms. This includes factors such as accuracy, recoil management, and reliability. We have fine-tuned these components to work together harmoniously, providing users with a superior shooting experience.

  4. Quality Assurance:

    • Every proprietary component undergoes stringent quality control procedures to meet our exacting standards. By limiting the sale of these components to complete firearms, we can closely monitor the production process and guarantee consistent quality.

  5. Warranty and Support:

    • When you purchase a complete firearm from [Your Company Name], you benefit from our comprehensive warranty and customer support services. In the unlikely event of an issue, our team is readily available to assist and ensure your firearm operates flawlessly.

Why We Limit Component Sales: We understand that some enthusiasts may prefer to customize their firearms by mixing and matching components from various manufacturers. However, our decision to restrict the sale of proprietary parts is rooted in our commitment to safety and performance. By maintaining control over the entire firearm assembly, we can ensure that our products meet our stringent quality standards and that users can trust them in various shooting scenarios.

At APF, our dedication to safety, precision, and performance drives us to provide complete firearms that incorporate our enhanced proprietary components. We believe that this approach not only guarantees the highest level of quality but also promotes responsible and safe firearm use. We appreciate your understanding and look forward to serving you with our superior products and unmatched commitment to excellence.

I'm a resident of a state with restrictions on AR-plaform firearms.  How does this affect me?

As of September, 2023, we cannot ship firearms or firearm components to the following states:

  • Washington
  • Illinois

APF currently manfuactures compliant rifles for California using the Juggernaut Tactical Hellfighter kit for both AR-15 and AR-10 platforms. We strive to remain up-to-date on changing firearms laws, but these laws change frequently, so please read up on your state's regulations before ordering. If we are able to build a compliant rifle for your state, we certainly will.

Many other states restrict residents' ability to purchase and possess certain firearms and firearm components. Please research your state's regulations before purchasing. Here is a link to more information by state. Keep in mind, however, that it is YOUR responsibility alone to ensure you are following all applicable federal, state, and local laws as it applies to firearms and firearm components.

 

It's crucial for individuals interested in AR-style firearms to research and understand the specific laws in their state, as well as any federal regulations that apply. Additionally, firearm laws change over time, so it's essential to stay informed about any legislative updates that may affect your rights and responsibilities as a firearm owner or enthusiast. Consulting with local law enforcement or legal professionals who specialize in firearms law can also provide valuable guidance.

How do I purchase an NFA item? 

NFA Items are a weapon/component that has been categorized by the National Firearms Act of 1934. Firearms subject to the 1934 Act included short-barreled rifles (SBRs), short-barreled shotguns, certain firearms described as “any other weapons,” machine guns, and firearm silencers. The ATF collects a $200 Tax associated with these types of weapons. APF will not sell NFA items direct-to-consumer. Obtaining these items from APF requires going through your local FFL dealer who possess an SOT (Special Occupational Taxpayer). Please contact your local Class 3/ SOT dealer for further information on how to purchase NFA items from APF.


Replacement Parts

I need a replacement part for my firearm.

APF offers many replacement parts for all our firearm models. We offer single replacement pieces as well as a 3,000-rd Service Kit and a 10,000-rd service kit. If you're unable to locate the part you need via our website, please use THIS FORM to contact us and we'll be happy to assist you.


Questions? Get in touch with us.

"Contact Us" Form
(320) 852-3040
sales@apfarmory.com
8290 State Hwy 29 N
Alexandria, MN 56308